Contact our team

Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Contact the team through convenient communication channels for quick answers, document checks, or account support. Live chat and email are available for immediate help, and agents can guide you through deposits, verification, withdrawals, or bonus and promotion queries. If you prefer, submit documents securely via the account area or request a callback. We aim to resolve most issues promptly and clearly today.

Department	Contact
Customer support	[email protected] (live chat, email & FAQ)
General enquiries	[email protected] (account, billing & verification)
Affiliate enquiries	[email protected] (applications, portal access & tracking)
Phone	+44 20 7946 0321 (call, SMS, WhatsApp or callback)
Working hours	Mon-Fri, 09:00-22:00 (GMT)

Contact by email

Email is the preferred way to contact us for detailed requests, account issues, or any situation that requires explanations or documents. When you write, please use a clear subject line and include up-to-date contact details and any relevant account identifiers. This helps our team process your enquiry faster and avoids unnecessary delays from follow-up requests.

Contact Form

Name

<label for="email" style="font-size:14px;color:#222;margin-top:6px;">Email</label><input id="email" name="email" type="email" required style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;width:100%;box-sizing:border-box;" placeholder="[email protected]"><label for="message" style="font-size:14px;color:#222;margin-top:6px;">Message</label><textarea id="message" name="message" rows="6" required style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;width:100%;box-sizing:border-box;" placeholder="Write your question or request here"></textarea><button type="submit" style="margin-top:6px;padding:10px 14px;background:#0066cc;color:#fff;border:none;border-radius:6px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond quickly, and most inquiries are answered within one business day. Simple requests like account questions or deposit confirmations are usually resolved faster, while complex issues such as detailed KYC checks or payment disputes may take longer depending on their nature. We appreciate your patience and will keep you updated throughout the process.

Feedback

We’d love to hear from you, send feedback, suggestions, or ideas to help us improve the site. Every message is read and reviewed carefully by our team, and your input directly shapes updates to features, promotions, and usability. Tell us what works, what could be better, or any new ideas you have, and we’ll use it to make the experience smoother.